Department of Defense Health Agency, Walden University, Minneapolis, USA
She is affiliated with Walden University, Minneapolis, USA. She is a recipient of many awards and grants for her valuable contributions and discoveries in the major areas of subject research. Her international experience includes various programs, contributions, and participation in different countries for diverse fields of study. Her research interests reflect in her wide range of publications in various national and international journals.
Research Article
Impact of Advanced Access Scheduling on Missed Appointment Rates in Primary Care
Author(s): Helen Yvonne Krippel*, Miriam K Ross and Ronald P Hudak
A major problem encountered within outpatient physician offices are missed appointments. The purpose of this study was to determine if there was an association between advanced access scheduling and missed appointment rates for patients scheduled with preferred primary care physicians vis-a-vis non-preferred primary care physicians from a large multispecialty clinic. The health belief model was the conceptual framework because missing a prescheduled appointment is a health behavior. The first and second research questions examined whether there was a statistically significant mean proportion difference between the national no-show rate and the no-show rates of the population samples. The third research question examined the association between the preferred and non-preferred primary care physicians and no-show visit status. Patients prescheduled with primary care providers and over th.. View more»