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O. J. Erhirhi
Health Planning Research Department, FCT Health & Human Services, Nigeria
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Commentary
The Relationship of the Balanced Scorecard Perspectives on Business Performance of Private Pathology Laboratories in Nigeria
Author(s): O. J. Erhirhi* and C. C. Igwe
The objectives of this research work address the relationship between the financial, the customer, the internal business process, and the learning and growth perspectives respectively on business performance. The approach that was employed in satisfying the objectives of this research was to first and foremost come up with hypotheses, directed at testing to see if there is any association between the perspectives of the balanced scorecard and the business performance within private pathology practice. A quantitative method using a structured questionnaire was adopted for data collection from a cross section of private pathology laboratories operating within.. View more»