Institute of Business Management University of Karachi, Pakistan
He is affiliated to Institute of Business Management University of Karachi. He is a recipient of many awards and grants for his valuable contributions and discoveries in major area of subject research. His international experience includes various programs, contributions and participation in different countries for diverse fields of study. His research interests reflect in his wide range of publications in various national and international journals.
Research
Factors Affecting Adoption of Alternative Delivery Channels by Pakistani Banking Customers
Author(s): Ahsan Naseer Abbasi* and Dr. Fayaz Ahmed
The study upon the topic, “Factors Affecting Adoption of Alternative Delivery Channels by Pakistani Banking Customers,” strives to find the factors that affect the adoption of ADCs of Pakistani banking customers. The emphasis of this particular research study revolves around the demographic elements of age, gender, level of income, level of education; and service delivery variables of cost savings, transaction security, convenience, and time savings. The adoption of ADCs in Pakistan is questioned in this quantitative study where 271 people are evaluated under the influence of service delivery as well as demographic factors. or reliable analysis, SPSS version 21.0 was used to analyze collected data. The sample type is non-probability utilizing convenience sampling technique. Data is analyzed using the statistical technique of Binary Logistic Regression. Other statistical te.. View more»