Health Care : Current Reviews

Digital talking books on medicines, diabetes and dementia: Using the latest technology to meet the information needs of older people

10^th Asia Pacific Global Summit on Healthcare

March 12-14, 2018 Singapore

Jaklina Michael

Bolton Clarke, Australia

Scientific Tracks Abstracts: Health Care Current Reviews

Abstract:

Introduction: 6 out of 10 people in Australia have difficulty accessing, understanding, using and applying health information. Bolton Clarke is finding new ways of using digital technology to ensure our workforce provides culturally appropriate health information and care. 92% of Australians use the internet, of these, 68% are older Australians and they are increasingly using smartphones to access the internet. With the rapid increase in digital technology more consumers and health professionals are using iPads and smartphones to access health information. Purpose: To develop digital talking books on a range of health topics and in a range of languages, using the latest technology, in partnership with and to a wide range of internal and external stakeholders to ensure relevance, accuracy, acceptability and accessibility for the targeted population groups. Methodology: The seven talking books were developed and implemented with contribution from 414 community participants who participated in 21 community focus groups. A range of strategies have been used to develop and promote the digital talking books including: Using 3D floppy books software to keep the technology up-to-date with the latest mobile devices and web browsers; â??Key wordâ?? google search approach for easy access and instruction guide to construct new books and update and maintain existing ones. Findings: Preliminary qualitative studies reveal that the digital talking books improved health-related literacy amongst older people. Older people are less likely to use online information and communication technology. However, this barrier can be overcome through the availability of hard copy PDF bi-lingual versions of the content of the talking books. Conclusion: Analytical data reveals that the talking books are popular. There has been a big increase in visits to the talking books from within Australia and across the world. There is a need to conduct further studies to determine the best way to teach older people how to access the digital talking books. Further studies are also required on how the talking books and their PDF versions are contributing to the health outcomes of older people.

Biography :

Jaklina Michael is a Diversity and Inclusion Specialist. Her work is to provide expert advice to the wider organization and its workforce on legislation and government policy that impacts on diversity across all business areas including HR, communications, learning and development, quality and risk in line with the strategic priorities of the business. She has developed, researched, operationalized and published scholarly articles on innovative concepts such as the diversity conceptual model, co-design methods, translation standards, national language line and talking books, accessed from across the world. She serves on federal ministerial, state and local advisory bodies and has received numerous industry awards.
Email:jmichael@boltonclarke.com.au