Journal of Psychiatry

Abstract

An Overview of Patient Satisfaction among Patients with Different Psychiatric Disorders Seeking Treatment in Government and Private Settings

Vikas Bharti, Nizam Uddin Dar, Abdul Majid Gania and Aijaz Mohiud din Bhat*

Background: Patient satisfaction is directly proportional to and quality assurance of the health care system and its delivery. It serves as an improvement tool among healthcare authorities to improve the healthcare system.

Aims and objectives: To assess the Sociodemographic of patients, level of satisfaction, and assess the correlation between patient satisfaction score and psychiatric/medical morbidities.

Methods: A cross-sectional survey was done on 53 patients with the help of the PSQ-18 questionnaire, MINI-7, and BG-Prasad modified scale were used Sampling was done by consecutive, convenience-based sampling method.

Results: Our study documented a mean age of 38.42 ± 13.32, a mean satisfaction score of 4.09 ± 0.628 in the government setting, and 4.283 ± 0.749 in the private setting. Positive correlation of 0.190 with psychiatric disorders was seen and a positive association was seen between medical comorbidities and patient satisfaction in private settings. The majority of females from rural areas unemployed married, and from joint families from the lower section of the economic class.

Conclusions: Treatment Satisfaction among patients had minimal difference between private and government treatment settings. This study can facilitate the identification of the field of improvement in both settings and can design a strategy for the enhancement of the health care system.

Published Date: 2024-01-29; Received Date: 2023-12-29